Answer : Waldemar Jewellers accepts credit card payments VISA, Mastervard and AMEX (excl. Diners Card), as well as cash or direct deposit into our account.
Answer : Waldemar Jewellers offerings are all custom-made. You may choose a design from our website or have one of our team of highly talented jewellers create a unique piece for you. Alternatively, if you have seen a design that you fancy elsewhere, we can adapt that to suit the stone of your choice.
Answer : Yes, absolutely. We custom made all of our engagement rings so you can definitely have any design. Make a no-obligation appointment with one of our capable jewellers and we will give you a quote. You can bring a photo of your desired design or we can create a sketch based on your chosen design.
Answer : There are many options to choose from as far as the settings for your engagement rings are concerned. You may want to read up an overview of the engagement rings settings from our Engagement Ring Guide. Many people prefer the claw settings – which still has variations depending on the number, shape and thickness of the claws. It would be best if you can come in for an obligation-free design appointment so that one of our jewelers can advise you on your many options for the setting for your engagement ring. Even better, they can show you actual samples of the different types of engagement ring settings.
Answer : Please visit the Precious Metals section of our Engagement Ring Guide. You will learn the differences between platinum and gold and even get to know a few of the other precious metals that are oftentimes used for engagement rings.
Answer : Our passion for diamonds extend to precious and semi-precious coloured gemstones. We have a wide range of offerings of gemstones that are morally sourced from a wide network of suppliers from all over the world. Come in for an obligation-free appointment and we will show you a range of gemstones that you can choose from. We will be sure to explain the characteristics of the stones to enable you to make an educated choice. Alternatively, you can check out our gallery to see some precious stones that you can use as alternatives to diamonds.
Answer : Yes, absolutely. We would be more than glad to have the opportunity to make you your engagement ring. Please note that there will be a small fee incurred for the setting of your own stone.
Answer : Yes, we absolutely can. We put together some Tips for Men and we hope that you will be able to find this helpful. Furthermore, you can give us a call or come in for an appointment and one of our jewellers can answer any questions you might have.
Answer : Yes, definitely. If your significant other has a specific taste in jewelries, this might be the best approach. She will get to have her preferred design – after all, she will have to wear the ring for a long time. We’ll provide a lovely presentation box for the diamond that is sure to impress. After the proposal, you can come in together for an appointment so you can finalise the design.
Answer : There are a few different ways for you to obtain her finger size – you may have to be very stealth, though. If she wears a ring on her right ring finger, you can sneak it in to us for sizing. If that is not something you can get away with, try wearing her ring on any of your fingers and see where it fits – we can take it from there. You can also discretely enlist the help of her girlfriends to get her ring size or to at least know what it is if she does not wear any rings. Another ultimately sneaky move is to tie a string on her finger when she is sleeping – we can take it from there as well. Or, if you feel that you could not take her ring size this way – these methods are also not going to guarantee an exact fit – we include one FREE resizing with our engagement rings. Please see our Resize Policy for more information.
Answer : There is no specific way to answer this question as the price depends on many factors – the design, choice of metal and the choice of diamond or coloured gemstone. Our gallery of engagement rings on the website include their corresponding prices. Simply click on the item to see the full details on any of the rings. This should give you an idea of the price range that the rings come in. If you want to have a custom made engagement ring, we encourage you to send us an email or make an appointment so we can provide you with the best quote.
Answer : On average, it takes approximately 3-6 weeks from the date the order was placed, depending on the complexity of the design.
Answer : Yes, absolutely. Since all our rings are custom made, we appreciate that it is not that easy to imagine what it will look like. You are welcome to see and even try on the ring before the stones are set. In the event that you would like to make changes to the ring, we can accommodate that. To learn more about the variations that can be made, read our Design Change Policy.
Answer : We at Waldemar Jewellers, strive to ensure your satisfaction with your engagement ring. We appreciate the fact that it would be hard to visualize what the finished look of the ring is going to be and that you may want to make some design changes along the way. To avoid any anxiety on your part, we allow you to see and even try on the ring even before the diamond is set. You are also allowed to make small changes to the design at this stage, without incurring additional charges. We include several types of alterations in our service such as changing the ring size, changing the band, reducing the width, etc. However, if you would request significant changes or the piece has to be remade, please note that you may incur additional charges. For more details on this, please visit our Design Change Policy.
Answer : Waldemar Jewellers prides itself on the high standard of workmanship that we pour into crafting every engagement ring. All our engagement rings come with a lifetime guarantee against possible faults in materials and workmanship. For further care of your rings, we encourage you to bring it in for an annual check. We provide this service for free and is included in our engagement rings as an after-sales service. Our guarantee extends to any defect caused by faulty materials or workmanship. It does not cover defects relating to general wear and tear, damage caused by accidents, scratching, neglect or misuse, or any resulting loss of the ring or precious stones from the ring. This guarantee is voided if your last check was 18 months or more. If you have had it serviced or repaired by another provider, the guarantee is void. This guarantee does not extend to engagement rings not custom made by Waldemar Jewellers. In the rare instance of a problem, please reach out to us and bring back your engagement ring as soon as possible for inspection. Rings that are covered by the guarantee will be repaired at no cost to you. Rings that are not covered by the guarantee will be quoted for repair. For more details on the terms of our guarantee, go to the Company Policies section of our website.